Privacy Policy
This Privacy Policy describes how Peace Okuns, operating as Arc Creator ("Arc Creator," "we," "us," or "our"), collects, uses, discloses, and protects personal information obtained through our website located at www.arccreator.com ("Website") and in connection with the services and products we provide.
Last Updated on February, 14, 2026
By using the Website, purchasing our products, or engaging our services, you ("you," "your," or "Client") consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you should not use the Website or engage our services.
This Privacy Policy applies to all visitors, users, clients, and customers of Arc Creator, including individuals who browse the Website, purchase digital products, book services, or otherwise interact with Arc Creator online or offline in connection with the Website and services.
This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked through the Website, which are governed by their own privacy policies.
Information We Collect
We collect personal information that you provide directly to us and information that is collected automatically when you use our Website. Arc Creator limits the collection of personal information to what is reasonably necessary to provide services, deliver products, communicate with clients, and comply with legal obligations.
1.1 Information You Provide: We collect the following categories of personal information that you voluntarily provide to us:
Contact Information: Name, email address, phone number, mailing address, and any other contact details you provide when booking services, purchasing products, or communicating with us.
Payment Information: Billing information, payment card details, and transaction history necessary to process purchases. Payment information is collected and processed directly by third-party payment processors. Arc Creator does not store or have direct access to full payment card numbers.
Project Information: Details about your creative projects, story concepts, manuscripts, outlines, character descriptions, worldbuilding materials, and any other content you provide in connection with our services.
Communications: The content of emails, messages, consultation call questionnaires, feedback, and any other communications you send to us.
Call Recordings: Audio and video recordings of consultation calls, as described in our Terms and Conditions.
1.2 Information Collected Automatically: When you visit our Website, we may automatically collect certain technical information, including:
Device and Browser Information: IP address, browser type and version, device type, operating system, and unique device identifiers.
Usage Information: Pages visited, time and date of visits, time spent on pages, clickstream data, and other analytics data about how you interact with the Website.
Cookies and Similar Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience on the Website. See Section 7 for more information about cookies.
How We Use Your Information
We use the personal information we collect for the following purposes:
Service Delivery: To provide the services you have requested, including ghostwriting, story development, consultation calls, and delivery of digital products.
Communication: To respond to your inquiries, send project updates, provide customer support, and communicate about your bookings and purchases.
Payment Processing: To process payments, issue invoices, and manage billing matters.
Improvement and Development: To analyze usage patterns, improve our Website and services, develop new offerings, and enhance user experience.
Marketing and Promotional Activities: To send newsletters, promotional materials, and information about our services and products, where you have consented to receive such communications. You may opt out of marketing communications at any time.
Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
Protection of Rights: To enforce our Terms and Conditions, protect our legal rights, prevent fraud, and ensure the security of our systems and services.
Business Operations: To maintain records, conduct internal audits, and perform other business administration functions.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your personal information in the following circumstances:
3.1 Service Providers: We engage third-party service providers to perform functions on our behalf, including:
Payment Processors: To process payments and manage transactions securely.
Email Communication Providers: To send emails, newsletters, and deliver digital products to your inbox.
Website Hosting Providers: To host and maintain our Website and associated infrastructure.
Analytics and Performance Monitoring: To analyze Website traffic, usage patterns, and performance metrics.
These service providers have access to personal information only as necessary to perform their functions and are contractually obligated to protect your information and use it solely for the purposes for which it was disclosed.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose information when we believe disclosure is necessary to:
Comply with a judicial proceeding, court order, subpoena, or legal process;
Enforce our Terms and Conditions or other agreements;
Protect the rights, property, or safety of Arc Creator, our clients, or others;
Investigate, prevent, or take action regarding illegal activities, suspected fraud, or violations of our policies.
3.3 Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the successor entity or acquirer. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
3.4 With Your Consent: We may share your information for other purposes with your explicit consent or at your direction.
Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
Encryption of sensitive data during transmission using industry-standard protocols;
Secure storage systems with access controls and authentication requirements;
Regular security assessments and updates to our systems;
Limiting access to personal information to employees and contractors who require access to perform their duties.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account credentials you use in connection with our services. You acknowledge that no system is completely secure and that Arc Creator cannot guarantee the absolute security of personal information transmitted or stored electronically.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on the nature of the information and the purposes for which it is processed.
Service-Related Information: We retain contact information, project details, and communications for the duration of our business relationship and for a reasonable period thereafter to address inquiries, resolve disputes, and comply with legal obligations.
Financial Records: Payment and billing information is retained in accordance with accounting and tax law requirements.
Consultation Call Recordings: Recordings are retained indefinitely for training, quality assurance, and promotional purposes as described in our Terms and Conditions.
Marketing Communications: If you opt out of marketing communications, we will retain your contact information on a suppression list to ensure we do not contact you in the future.
When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.
Your Rights And Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information:
6.1 Access And Correction: You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or outdated.
6.2 Deletion: You may request deletion of your personal information, subject to certain exceptions such as our need to retain information for legal compliance, dispute resolution, or enforcement of our agreements.
6.3 Objection and Restriction: You may object to or request restriction of certain processing activities, including direct marketing communications.
6.4 Data Portability: Where applicable, you may request a copy of your personal information in a structured, commonly used, and machine-readable format.
6.5 Withdrawal of Consent: Where processing is based on your consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.
6.6 How to Exercise Your Rights: To exercise any of these rights, please contact us using the contact information provided in Section 11. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may require verification of your identity before processing your request.
Cookies And Tracking Technologies
We use cookies and similar tracking technologies to collect information about your use of the Website and to enhance your experience.
7.1 What Are Cookies: Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your device and remember certain information about your visit.
7.2 Types of Cookies We Use:
Essential Cookies: Necessary for the Website to function properly and provide core features such as security and accessibility.
Performance and Analytics Cookies: Collect information about how visitors use the Website, such as which pages are visited most often. This helps us improve the Website and understand user preferences.
Functional Cookies: Remember your preferences and settings to provide a more personalized experience.
7.3 Managing Cookies: Most web browsers allow you to control cookies through browser settings. You can choose to block or delete cookies, but doing so may affect the functionality of the Website. Disabling essential cookies may prevent you from using certain features of the Website.
7.4 Do Not Track Signals: At this time, the Website does not respond to “Do Not Track” signals or similar browser-based mechanisms.
International Data Transfers
Arc Creator operates from Nigeria and serves clients worldwide. Your personal information may be transferred to, stored, and processed in Nigeria or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country of residence.
By using our Website and services, you consent to the transfer of your personal information to Nigeria and other jurisdictions as necessary to provide our services. We take reasonable steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
Third-Party Links
Our Website may contain links to third-party websites, applications, or services that are not operated or controlled by Arc Creator. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our Website and services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as soon as possible.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately using the contact information in Section 11.
Changes To This Privacy Policy
We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy and post the revised version on our Website.
If we make material changes that significantly affect your rights or how we use your personal information, we will provide additional notice, such as by sending an email notification or posting a prominent notice on our Website prior to the changes taking effect.
Your continued use of the Website or services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Arc Creator
Email: hey@arccreator.com
Website: www.arccreator.com
We will make reasonable efforts to respond to your inquiry or request within thirty (30) days.
Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles. Any disputes arising out of or relating to this Privacy Policy shall be resolved in accordance with the dispute resolution provisions set forth in our Terms and Conditions.
Consent
By using our Website, purchasing our products, or engaging our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, and processing of your personal information as described herein.
BY USING THE WEBSITE OR ENGAGING OUR SERVICES, YOU CONSENT TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY.
